As with any hire firm, at Rollins Canvas & Party Hire we have a system in place to cope with any breakages or damages that occur to our equipment while in our customers’ possession. As a result, extra charges will apply if you break or lose any of the items hired from our team, including freestanding tents, marquees and hocker structures.
We also impose a cleaning fee of 35c for each wet or dirty item (excluding linen) that’s returned to us. All crockery should further be scraped clean of food, with glasses placed upright in their boxes and emptied. At Rollins Canvas & Party Hire, we reserve the right to charge additional cleaning fees if items are not returned to us in the condition we expect. A delivery fee also applies if your equipment is taken directly to your venue, which will vary depending on where the items are to be delivered.